Family gathering outside by the pool in a Vantage Building Group home

Customer satisfaction

Our award-winning, hard-working team always goes above and beyond to deliver superior customer service and ensure every little detail is just right. Always aiming to foster positive relationships with our customers during every new home build, we place emphasis on absolute satisfaction.

Because we’re proud of our reputation among home builders in the Sunshine Coast, North Brisbane and Gympie regions, we love receiving customer feedback that confirms our dedication to excellence.

If you’ve enjoyed building with Vantage Building Group and are thrilled with your new home, please be sure to go ahead and leave us a review.

“Our build with Vantage has been seamless from meeting Nicci, Sales Manager who was so personal and really worked with us including all the changes we made, nothing was too much trouble. Our colour consult with Suriya was awesome, really enjoyed the experience and we left with a beautifully packaged box of samples. Bonus that it was local to our build and didn't have to travel far! Chris our building supervisor is a Top Man he's very experienced, really approachable, great communication. We are so impressed with our build. This is our first time building and we heard horror stories from friends who used large scale builders, and have to say we hit the Jackpot with Vantage everything has been so personal, which means they really do care and that's important to us. Vantage have met every deadline so far which is amazing. Thank you Sherri, Nicci, Suriya & Chris you are an absolute credit to Vantage.”

Paula Ball

“We engaged Vantage to build a duplex for us. The whole process from initial concepts to plans, construction, handover was seamless. Communication thru out the build was very good. Having products & colour consultant in house made everything simple. Had a couple of very minor issues post handover which were attended to straight away. Overall, a very positive experience. Would use & recommend Vantage again if we were to build a similar project.”

Lyall

“Purchased a unit that Vantage built in Maroochydore, exceptional quality and attention to detail. Interiors are perfect. Great build. Would highly recommend for any residential or commercial build. Excellent service and care for the customer.”

Fred

“Vantage Building Group – Great Quality and Value for Money! Having just completed the 3. Vantage home over the last 3 years here at the Sunshine Coast, my family is about to build our 4. Vantage Building Group home. Vantage Building Group has been a dream to build with, offering interesting floor plans, generous inclusions, reasonably priced upgrades, high quality standards and finishes alongside excellent advice and guidance right through the building process. Every visitor coming to one of these houses has commented on the clever layout and the quality work and finishes. Nicci Hourn, the sales manager, is very approachable and highly talented. Nicci does wonders combining your ideas and budget with the requirements of the estate and your particular block. For us, Nicci's recommendations have achieved very satisfying results. The site supervisors (our most recent site supervisors were Ben Underwood and Chris Mosterd) were very friendly, enthusiastic and always ready to go out of their ways to be helpful. As an extra bonus, the team of expert trades people managed to complete each house several weeks ahead of schedule. Vantage Building Group uses an outside assessor for “defect hunting” at the time of practical completion. These “Sherlock Holmes” guys with their magnifying glasses are extremely strict and are marking the smallest of painting imperfections or scratches etc. due for rectification before re-inspection at the time of the house handover. At handover, these assessors have commented to me on the high-quality workmanship of our houses. Apart from a couple of tiny defects, which were readily eliminated, we did not experience any problems with any of the 3 houses. Instead, we were handed wonderful living spaces for family members to move into. Thank you, Vantage Building Group teams – we will be back!”

“We have used a few builders in the past, but keep coming back to Vantage Homes. The overall build quality and finished product is just so much better. The pre-build process is also better than most other builders we have used. Loads of flexibly within house design and inclusions. If you are unsure just look at other homes after a few years and then compare them to a Vantage Homes. Also never had any issues with the maintenance after the build. Any issues we had in the past were addressed to our satisfaction.”

Steffen

“Outstanding build quality.”

Nuwan Fernando

“We are so happy with our new Vantage home! Beau and Kalena were always so friendly and easy to deal with! No question was too silly, no request too big or small! Thank you for building us our first home - we can’t wait to make many new memories in it!”

Grace Glister

“Cannot recommend the team at Vantage Homes enough! Graeme and Mick were amazing site supervisors and completed the build 3 months ahead of schedule even during a Global Pandemic. The full turn key package and standard inclusions are unbeatable and the quality of the build is fantastic. I’m so in love with my new home! Thank you Vantage!”

Lyana Rossow

“We are building with Vantage homes in Aura. Waiting for our home to start. We have to thank Sarah in the Aura display village for a very enjoyable journey. She has cared, responded to all our queries no matter how small, contacted us in regard to the house plans & contract until complete. Kalena & Suriya were very helpful in the office of Vantage Homes. Thank you.”

Gill Rayner

“Built my first home with Vantage, super easy to communicate with, was a great experience start to finish.”

Benjamin Bramford

“The job was well done, within the timeframe. Beau is very professional in his work and very easy person to talk to. He explained everything to me on day one when I first met him till he handed over the key to me. Thank you Vantage Homes Qld.”

Janet Thavung

“Smooth transaction from start to finish. This is our second build but our first time with Vantage Homes. When we went for the practical completion, we were amazed on the quality of work done. Beau and Kassandra really did a good job! We will definitely get them for our future projects!”

Veronica Misa

“The inclusive features are great no extra to pay .so easy to deal with from angela at harmony display.to beau our foreman on site great additude and professional trades persons.”

Gail-anne McCabe

“My partner and I just finished building our first home with Vantage and it’s been a great experience from start to finish! We built our home based on the Cotton Tree display home and it’s such an amazing result. We dealt with several wonderful people from Kane in sales, Trudi from the design team, Shawnee in contracts and Graeme our site supervisor. They were always available for any questions and helped us every step of the way. Graeme has an incredible eye for detail and made sure everything was absolutely perfect and up to his and our standards before handover. The standard inclusions are beautiful and we couldn’t be more happy with our new home, would definitely recommend Vantage!”

Holly Thompson

“Very easy, professional experience. Sue and Shawnee in the office were fantastic, they really made me feel like my house was the be all and end all! Graeme is lovely, very thorough and super nice. I highly recommend and would definitely use Vantage if building again.”

Toni Maree

“We built our first home with Vantage Homes and they made the process very easy and seamless. A big shout out to Ian, who handled the sales, Shawnee and Sam, who handled the contracts and admin and specially to Beau, who was our very accomodating with managing the build!”

Justin Balina

“It has certainly been an experience and journey. And now I will be moving into my new home and starting a new chapter of my life. Many thanks to Alex in the initial purchase and design, Dion my site supervisor and Dave my construction manager. Also in the later stages, Jason my finishes foreman. We all succeeded in producing a classy home. And finally many thanks to the girls in the office, namely Alita. Vantage has succeeded in completing the task and achieving the goal of building my new home … many thanks! I will enjoy the “bubbles” once I’m settled and have the housewarming.”

T. Trim

“Smooth build process and kept up to date by our site supervisor. Very happy with the quality of our home. Really enjoyed picking out the colours of everything and making it our own.”

N. Hill

“Such a positive experience building our beautiful new home with Vantage ! From our salesman, Brad , admin staff and Graeme our building supervisor, nothing was too much trouble ! Very helpful all the way along. We are so thrilled with our terrace house and would definitely recommend Vantage to build your new home!”

Margaret Herron

“We had a very positive overall experience building with Vantage Homes. From the sales agent to final handover with our building manager, everything was done professionally and above expectations. We would build with them again. Our sales agent Angela was very helpful and upfront with everything. She took the time to explain everything that was included in our package and genuinely cared that we chose the right home to suit our needs. The office/admin ladies were very accommodating and kept us updated if things changed. The building manager Graeme ensured every detail was perfect the whole step of the way. His team member Ben also went above and beyond to ensure a professional finish was completed to both inside and outside of our house. Thanks again for a wonderful and memorable build process.”

Jase Fichera

“Vantage Building Group built my apartment building in Maroochydore. They were meticulous in their attention to detail and very professional in their work. I would highly recommend Vantage Building Group to people wanting a high quality build.”

Donna

“Overall my experience with Vantage was fantastic. Very happy with the new home and the team were great to deal with.”

Peter Texier

“I am impressed with Vantage Homes and their professionalism in building our first home. They able to complete our building well short of schedule. Special mention to Alita in assisting on the admin side, Dion for site supervisor and updates on the process of the construction and special mention to Jason for all the support and repairs request. Thank you Vantage Home team. Highly recommended.”

Darren Ong

“The service you provided was fantastic, you were always available when needed and the house was completed on schedule, despite covid!”

Emma and Billy

“Our experience from start to finish with Vantage Building Group has been seamless. Nicci and the team on the Sunshine Coast helped us choose the best plan for our block and tweaked the layout to our specific needs and requirements. It was very impressive considering the pressure of our tight timeframe. The colour selection process was simple and stress free. Suriya’s suggestions and advice was so helpful, and any upgrades were clearly explained and quoted before we made our final decisions. The reasonable prices for upgrades were a bonus we were not expecting! Now we are enjoying living in our home and we often discuss how grateful we are for her guidance. The build process was so much easier than we could have imagined. Ben and his construction team did an amazing job. His communication and time management were excellent. Ben genuinely cared and went above and beyond to ensure an amazing finish. We really didn’t have that many defects at the end of the build because Bens’s attention to detail throughout meant any issues were rectified immediately. Family and friends always comment on the quality of the workmanship and we wish we could accept the compliments for the clever little extras that Nicci, Ben and Suriya suggested. Neighbours have approached us to share how impressed they were with the speed of the build, cleanliness of our site and professionalism of the trades. There were multiple homes being built in our street at the time and these things didn’t go unnoticed. We are hoping this is our forever home BUT if we ever decide to build again, we will be back.”

Wendy Glover

“I am so pleased with the service I received from Suriya, the interior designer at Vantage. It’s my first home so I had a lot of questions and so much to consider. Suriya was patient with me and helped guide me through the different options available to me. The result is that now I’m getting a house that looks far better than anything I’d imagined previously. Suriya also took the time to talk with me on how I saw each space being used to ensure the rooms were set up as I’d like. I’m so grateful for the colour consultation session and the work put in to make everything perfect.”

Shantelle Arundell

“From start to finish Vantage have been a pleasure to deal with The process of selecting flooring, fittings and the ease of the payment and progress inspections were spot on. Our build is beautifully finished to the best level. Thank you to everyone from Nicky through to Ryan we couldn't be happier.”

Jacqui Porter

“Our family would highly recommend Vantage Building Group the Vantage team have been amazing on our build from start to finish. Jackson, Nicci, Kass and Chris have been awesome to work with!!!! We would def use Vantage again!!!!”

Jonathan Routledge

“Every moment of my experience with Vantage has been perfect! Communication is exceptional! The teams knowledge and guidance has been well received as a single mum doing my first build. The builders have been fantastic, working hard and getting a great result ahead of schedule. They were also very helpful when I wanted changes to my contract. My new neighbours also shared the same amazing experience with Vantage. Highly recommend and will use them again in the future”

Melissa Shaw

“Vantage was an amazing group to build with. All the staff were helpful all the way. Nothing was to much trouble, always kept in contact and answered any queries that I had. Would definitely recommend them to build your dream home with.”

Ellen Wiedman

“Nicci Hourn is so professional and knows her business. We moved from another builder who we had been attempting to develop our build plan with for around 12 months and were very disappointed in the plans taking so long and alterations we wanted being difficult to approve. After making the decision to move on, Vantage were able to present us with our plan within a short period of time. We have now completed our colour consultation with Suriya (again an absolute professional) and we are so excited to be moving forward so confidently with our build. The complexity of our requirements is the only reason it has taken longer than usual. I highly recommend the Vantage team to anyone looking to build as they have provided us with a smooth and clear pathway to follow. They took the time to understand what we were after and accommodated our needs. Thank you Vantage, we think your staff are exceptional!”

Janette King

“Excellent service, highly recommend. The process of choosing designs and colours has been very clear and well advised.”

Andy Bayona

“I’ve recently moved into my home and had a great experience throughout the entire build. As a first home buyer, I really appreciated how clear and informative the communication was from start to finish. The team was always helpful and took the time to guide me through the process. I'm very happy with the final result.”

Chad

“I cannot recommend Vantage highly enough, Having our own home felt so out of reach for us, but they have made it possible. And not just that it has been an INCREDIBLE JOURNEY, from the moment we met with Jackson at the display home who was so excited with us, and happy to see us every time we came back to remind ourselves what the Terrace home could look like. To the wonderful design team at the design centre, to the wonderful Kass who has kept us updated and always responded with great turn around time! To Chris the site manager who was always happy to answer any queries we had. We are getting our keys tomorrow and we couldn't be happier, thank you thank you thank you!!!”

Melissa R

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